FAQ

1. What products does Doghealth offer?
Doghealth is a leading UK supplier of dog run panels and various pet care products. Our range includes dog run panels, kennels, pet carriers, crates, accessories, and top sellers like the Infrared Radiant Heat Lamp, Heavy Duty 3 Door Bull Breed Crates, and Healthy Dog Cold Press Dog Food.

2. How can I place an order with Doghealth?
You can easily place an order through our website. Simply browse our product categories, select the items you wish to purchase, and proceed to checkout.

3. What payment methods do you accept?
We accept various payment methods, including American Express, Apple Pay, and PayPal, to ensure a convenient shopping experience.

4. How long does delivery take?
We offer fast shipping on all our products. Delivery times may vary based on location and product availability. You will receive a confirmation email with tracking information once your order has been dispatched.

5. Can I return a product if I am not satisfied?
Yes, we have a return policy in place. If you're not satisfied with your purchase, please contact our customer service team to initiate a return. Note that Dog Health currently lacks a formal returns handling procedure, so please bear with us as we work to assist you.

6. How can I contact Doghealth for support?
For any inquiries or support, you can reach us via email at sales@doghealth.co.uk or call us at 01226 447977 between 9am-4:30pm, Monday to Friday.

7. Do you offer any warranties on your products?
Yes, many of our products come with warranties. Please refer to the Warranty page on our website or contact our support team for specific warranty information.

8. Can I track my order?
Absolutely! Once your order is dispatched, you will receive a tracking number via email to monitor the delivery status.

9. Are there any special offers or discounts available?
We frequently update our website with special offers and discounts. Keep an eye on our promotions page or subscribe to our newsletter to stay informed about the latest deals.

10. Do you offer credit services?
Yes, we offer credit services to make your purchases more manageable. Please have a look at the Finance/Dividebuy page on our website or contact our sales team for more information on how to apply.