Collection: Warranty
12-Month Manufacturer's Warranty
We are pleased to offer a 12-month manufacturer's warranty on select products. To activate this warranty, customers must sign up through the provided link on our website, doghealth.co.uk.
Warranty Activation:
- Customers must register for the warranty within 30 days of purchase.
- The registration link can be found on our website at https://www.doghealth.co.uk/a/pr/p/registration?formId=299
Coverage:
- The warranty covers manufacturing defects and faults in materials or workmanship.
- It does not cover damage caused by misuse, neglect, accidents, or unauthorized modifications.
Claims Process:
- To make a warranty claim, customers must contact our customer service team with proof of purchase and a description of the issue.
- Our team will assess the claim and provide instructions for returning the product if necessary.
Exclusions:
- The warranty does not cover normal wear and tear, consumable parts, or cosmetic damage that does not affect the product's functionality.
- Any repairs or replacements made under this warranty do not extend the original warranty period.
Limitations:
- This warranty is non-transferable and applies only to the original purchaser.
- The warranty is valid only for products purchased directly from doghealth.co.uk or authorized retailers.
By registering for the warranty, customers agree to the terms and conditions outlined above. For any questions or further assistance, please contact our customer service team.